Kaiser Permanente Plus and Deductible Kaiser Permanente Plus give you more choices. You can continue to see your favorite out-of-network provider while still getting all the benefits of the Kaiser Permanente Signature network.
*National Committee for Quality Assurance “NCQA’s Private Health Insurance Plan Ratings 2017–2018.”
Check here for more about pharmacy services, finding doctors and facilities, and the benefits of Kaiser Permanente Plus and Deductible Kaiser Permanente Plus.
Here are some examples of how people use the out-of-network benefit to get the care they want:
Kaiser Permanente is excited to offer our KP Plus plans in the Individual and Family segment in Maryland and the District of Columbia. As a KP Plus member, you receive comprehensive care from Kaiser Permanente physicians. You can also choose to see any licensed provider outside Kaiser Permanente for certain covered outpatient services (visit limits apply).
The Individual and Family segment in Maryland and the District of Columbia has one KP Plus plan each. Below is a high-level summary of selected benefits provided by the plans, highlighting the out-of-network feature. Please visit BuyKP.org for further details.
Maryland
KP MD Gold 1700/20/Vision plan (Off-Exchange)
| In-Network | Out-Of-Network (visit limits apply) | |
| Deductible | $1,700 | N/A |
| Coinsurance | 35% | N/A |
| Out-of-Pocket Maximum | $8.300 | N/A |
| Primary Office Visit | $20 | $40 |
| Specialist Office Visit | $50 | $70 |
| Lab | $15 | $35 |
| X-Ray | $65 | $85 |
| Generic Drug | $10 | $30 |
District of Columbia
KP DC Gold 0 Ded/100 RxDed/Vision (On-Exchange)
| In-Network | Out-of-Network (visit limits apply) | |
| Deductible | $0 | N/A |
| Coinsurance | 35% | N/A |
| Out-of-Pocket Maximum | $7,150 | N/A |
| Primary Office Visit | $20
(Copay waived for children under 5) |
$40
(Copay waived for children under 5) |
| Specialist Office Visit | $40 | $60 |
| Lab | $30 | $50 |
| X-Ray | $65 | $85 |
| Generic Drug | $15 | $35 |
Q1: What plans are available?
For 2024 there are two Gold-tier pilot plans available, one each in Maryland and the District of Columbia. Please find the details above under Plan Overview.
Q2: How can I purchase a KP Plus plan?
Q3: Is a KP Plus plan right for me?
The KP Plus may be right for you if travel and require care outside the Kaiser Permanente service area from time to time, or if you need to retain some access to an existing provider as you transition your care to Kaiser Permanente. For instance, this might occur because you want to finish in-progress routine care (e.g., physical therapy) that was started with another provider.
Q4: What process can I expect when I go outside Kaiser Permanente for services?
When utilizing out-of-network services, some providers and pharmacies may require payment of the full cost at the point of service. The member must then file a claim for reimbursement from Kaiser Permanente. Some providers may process the claim for the member; it will depend on those providers’ respective offices.
Q5: How will non-Kaiser Permanente providers know that my insurance covers my care with them?
Kaiser Permanente provides a handout that you can give your physician to answer questions that they may have. Because out-of-network providers do not have a contract with Kaiser Permanente, members may need to prepay for services and submit a claim for reimbursement.
Q6: How are the out-of-network visits counted?
An out-of-network “visit” is any encounter or service that is rendered out-of-network. For instance, a member who sees a specialist and has lab work done uses two “visits” from the annual limit. Multiple encounters in the same office setting on the same day may count as multiple visits and will accrue toward the annual visit limits.
Q7: What happens if I go over my visit or Rx limit?
You will either be required to pay out of pocket for any additional out-of-network services or you may obtain all their care in-network for the remainder of the contract year.
Q8: How will I know how many visits I have used?
The visit count will be included in the Explanation of Benefits document (EOB) that you will receive after each episode of care. You may also call the Member Services number on your insurance card to inquire.
Q9: Are the 10 visits and 5 prescriptions for each member, or are those shared within a family?
Each individual member with a KP Plus product will have 10 visits (for certain physicians, lab, and imaging services) and 5 prescription fills/refills per year.
Q10: Will I need a referral or pre-authorization to use the out-of-network benefits?
No. KP Plus members may use their out-of-network benefits without a referral or pre-authorization.
Q11: Where can I get help if I have a question?
Please chat with one of our specialists by selecting that option at BuyKP.org, or call 800-488-3590 (TTY 711). Our operating hours vary based on the season. From November 1st to January 31st, we are open from Monday to Saturday, 6am to 8pm Pacific Standard Time. From February 1st to October 31st, we are open from Monday to Friday, 6am to 8pm Pacific Standard Time.